Frequently Asked Questions

  • Is SmartEntry ANPR / LPR system Chinese?
    No. SmartEntry’s ANPR/LPR system is not a fully OEM or imported solution. It is designed and developed in India
    under the "Make in India" initiative.
    While a few components are sourced from China, the core system is built locally. Respect for China!
  • Does SmartEntry Lite require a separate NVR?
    No, it works with your existing NVR. Additional software controller is provided that connects to your LAN.
  • Will license plate capture work in night?
    Yes, it works equally well during the day and night, too. It automatically adjusts to low light.
  • What is its efficiency?
    99%. It does not work for obscured (dusty/dirty) license plates, small fonts, extreme weather conditions.
  • Is our license plate data safe?
    100%. All your data is safely stored at your location and is never sent out on the 
    internet or in the cloud.
  • Can I view this from my mobile?
    Yes. Our gate entry software is fully web-based, allowing you to access the dashboard from anywhere in the world
    or via the system’s IP address on the same Wi-Fi network.
    A VPN client - available for all major platforms—needs to be installed to enable access.
  • What types of license plates are supported?
    Our license plate capture software supports cars, two-wheelers, rickshaws, trucks, and tempos.
    It can accurately read white, HSRP, yellow, and green (EV) license plates.
  • Do I have to pay yearly fees?
    No. Our gate entry software is available with a one-time license fee and includes
    free updates and support for the first year. After that, you may opt for an AMC if needed.
  • Can I install this myself?
    Yes, definitely. You can easily install it yourself by following the step-by-step instructions
    in our user manual and product videos.
  • Which locations do you serve?
    Currently, we have a service network in Gujarat and are actively expanding across India.
    We can ship the product anywhere in the country; however, basic installation will need to be handled by a local CCTV
    technician at your location. Our team will provide all possible remote assistance as needed.

  • Business Partnership

  • Do you offer any re-seller or partner program?
    Yes. We offer reseller and partner opportunities with attractive margins, technical training,
    sales and marketing support, and ongoing assistance. Please contact us to discuss partnership models,
    eligibility, and commercial details.

Not Answered?

Please email us your question in detail and we will get back to you ASAP!